Warranty

We are committed to providing high-quality eyewear that meets our customers' expectations. To ensure your satisfaction and confidence in our products, we offer the following warranty conditions:

Manufacturers defects

Our warranty covers any defects in materials or workmanship that occur during the manufacturing process. If you discover any such defects, please contact us immediately for a resolution.

One-year warranty

We provide a one-year warranty from the date of purchase for all our eyewear products. During this period, we will repair or replace any eligible items free of charge, subject to inspection and approval by our quality assurance team.

Exclusions

Please note that our warranty does not cover damages caused by normal wear and tear, misuse, accidents, or alterations made to the product by unauthorized parties. Additionally, damage resulting from improper storage or cleaning methods is not covered under this warranty.

Proof of purchase

To avail of our warranty services, you must present a valid proof of purchase, such as a sales receipt or order confirmation. This helps us verify the date of purchase and ensures a smooth claims process.

How to claim

If you believe your eyewear is eligible for warranty service, please contact eyewear@johnny-loco.com or your local representative with details of the issue and proof of purchase. Our representatives will guide you through the necessary steps to initiate a warranty claim.

Limitation of liability

Our liability under this warranty is limited solely to the repair or replacement of defective products as determined by our inspection. We are not liable for any indirect, incidental, or consequential damages arising from the use of our eyewear.

Rights and remedies

This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. Your statutory rights are not affected by this warranty.

We stand behind the quality of our eyewear and strive to ensure your satisfaction with every purchase. If you have any questions or concerns regarding our warranty conditions, please don't hesitate to contact us. Your trust in our products is paramount, and we are here to assist you in any way we can.